The Smashing Pumpkins
Siamese Star Mug

Long Wait for BROKEN Items!

I was so excited to have this product, the mug design is beautiful and I decided to order 2. I was willing to wait awhile and ended up waiting over a month for them to finally arrive. I was so excited coming home today to see that the package had finally arrived. Imagine my immense disappointment and frustration when not just one of the mugs BUT BOTH were broken!!! Unbelievable. Apparently there is no easy exchange policy so I will have to return and reorder but will it be worth it if I receive broken items again?! I dont think so- what a terribly flimsy way to package these! Please use more than the thinnest layer of bubble wrap when shipping these or of you do please wrap them cautiously especially around the handle!!! So angry. Order with caution! unless the warehouse decides to package these better when shipping you'll end up with a broken product too.